Final Update?
From The Lost Media Wiki
They Said "Dear Sir/Madam, Thank you for getting back to us. As mentioned don the e-mail below we have no information regarding this topic. Also please understand that we do not provide in game support, so in this case please try looking for reviews online of the mentioned game. In the meantime I wish you a good day and should you have any further questions or queries, do not hesitate to contact us back. Kind Regards, Sónia Your Nintendo UK Customer Support Team"